Whey! I’ve finally changed my server over to a US host. It’s an epic story, which i will relay to your in epic form…
In the beginning, there was ukHost4u.co.uk. Microplop.com was hosted there, and all was good…
(Okay, I can’t keep this up, as it’s too difficult! (well it is the Bible I’m trying to copy!) )
I setup a reseller account at a US based hosting company, under a different website name (i’ll release this later, when it’s finished). Then I created private nameservers to use under this new domain, which all my customers would use. I transferred all the data from ukhost4u to the new host, and all was dandy. I did this using cPanel’s backup and restore feature. I could see the site perfectly on it’s IP based name.
I then tried to change the nameserver info on 123-reg.co.uk. All my domains were registered with them, but they didn’t allow nameserver updates. (for me anyway, they never worked)
… so I transferred all my domains over the www.iyd.com (which costs a hell of a lot, especially to a poor lowly student). This sounds like an easy task, but 123-reg refused to give me my EPP auth codes without either ringing their non-existent-50-pence-per-minute number, or by emailing them. After waiting a few days I emailed again, and kept emailing them. After 13 days, they responded to all 9 emails at once, each one getting humorously more and more sarcastic!
Once I got the codes I transferred all the domains over to iyd.com, and was able to change nameserver info.
After all this, the websites weren’t directing properly using the nameserver info:
- My computer in Reading Uni had no problem viewing any of the sites on some days. On others, nothing was seen -404 errors. And on others, the 123-reg.co.uk holding page could still be seen! Rudeness!
- My computer at home in Kent, had similar problems but on different days!
This confused the hell out of me! The nameserver settings were all correct, and a whois showed the correct nameservers listed.
After much stress and much changing of settings, I deleted the accounts on my reseller server to begin from the top. When I tried to remake the accounts, WHM said that the DNS zone info already existed so it couldn’t possibly make an account of the same name. When I went to delete the DNS zone from within WHM, it didn;t load for ages (literally left overnight!) – so I emailed my new host for them to complete it for me.
Much to my surprise, they replied 3744 times quicker that 123-reg as they replied and fixed my problem in 5 mins!
So here we are now. All grown up but slightly limping from the hideous experience of changing hosts!
Morale?
123-reg and nameservers: EVIL!